CCSA Member Satisfaction Remains High
Feedback from CCSA members keeps the Association on pace with school needs, and one way we gather feedback is through an annual satisfaction survey. The survey gauges overall satisfaction with our Charter School Membership and to understand how well CCSA is delivering on its value proposition to members. Through the survey, we are also able to drill down to see how members feel about specific initiatives and programs. We're pleased to report that member satisfaction remains high.
The 2011 Member Satisfaction Survey had a 34% member response rate. Eighty-three (83) percent of respondents were school leaders, 6% were financial contacts, two (2) percent were board members, and nine (9) percent of respondents identified their role at the school as "other."
- Overall member satisfaction remains high at 84%.
- Being part of the larger movement continues to reign within the top two reasons schools join CCSA.
- Statewide advocacy (86%) and being part of the larger movement (70%) are the top two reasons schools join CCSA.
- Statewide advocacy is a cornerstone of CCSA's membership value proposition, and many members agree it assists with fulfilling their school's mission.
- A majority of members also join for the rich array of members-only resources -- particularly online resources at ccsa.org.
To make sure membership remains a high-quality investment, CCSA:
- Channels the movement's collective power to win statewide, local, and legal battles
- Saves you time and money through charter-specific business solutions at preferred pricing
- Provides transparent, timely customer service
We value your input on how we can improve the specific features of membership. Feel free to contact any CCSA staff member, or contact Member Services staff directly by email or by phone at (866) 411-2272.
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From Our Blog
April 13, 2017
CCSA values your opinion! Please respond to the [Member Satisfaction Survey](https://www.research.net/r/2017CCSASurvey) to tell us how we can better support your
April 10, 2017
Ridgecrest Charter School in Kern County and Harvest Ridge Cooperative Charter in Placer County filled out the 2017 [CCSA Member